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Welcome to the Retailers Area of Yamamoto

Welcome to our portal reserved for authorized Yamamoto supplement retailers. We are the ideal partner to become a top-notch retailer in the supplement industry. Discover our range of Yamamoto products, known for their high quality and 100% made in Italy production. Join us as a Yamamoto retailer and offer your customers prestigious and reliable products.

Don't have a Yamamoto Account?

Not a retailer?

Visit the website www.yamamotonutrition.com

  • Terms And Conditions

    The present general conditions have as object the purchase of products and services, made at distance by the use of Internet, on the yamamotonutrition.com web site, company who is part of the IAF Network S.p.A. with legal quarter in Via Flero 46 South tower - 25125 Brescia - Italy VAT registration IT02424060982.

     

    All prices displayed on the site Yamamoto Nutrition are VAT inclusive for private clients and italian resellers.

    All prices displayed on the site Yamamoto Nutrition are VAT exempt for european resellers.

     

    Acceptance of the general sales conditions
    The contract drawn up between Yamamoto and the customer has to be intended as finished with the acceptance, even if only partially, of the order by Yamamoto part. This acceptance is lawful, if not otherway communicated by the customer, in any kind of way.
    By placing an order in any of the different possible ways, the customer declares to have had a look to all the indications given to him during the purchase procedure, and he declares to accept interely the general conditions & the payment conditions, written as follow:
    If the customer is a consumer (that means a physic person who buys the goods for uses not referred to his professional activity), once that the online purchase procedure is finished, he will print or save an electronic copy of the order & anyway he will save the present general purchase conditions, in the respect of what expected the Legislative Decrete 206/2005 concerning the sales made with distance.
    It is excluded everyright of the customer to a reimbourse of damages or indemnity, as well as any contractual or extracontractual responsability for direct or indirect damages to person and/or things, caused by the missed acceptance or evasion, even partial, of one order.

     

    Validity of offers 

    The articles visible on the site are available while stocks last. 

    Product availability refers to the actual availability at the time the Customer places the order.
    Therefore, it is to be considered purely indicative since, given the simultaneous presence on the site of several users, the products chosen may be sold to other Customers before the order is confirmed.
    In the event that a product is sold out after the purchase, in the case of prepayment the order will be partially processed and YAMAMOTONUTRITION undertakes to offer a voucher or refund the Customer within 15 days.

    In the case of payment by cash on delivery (cash or cheque), partial fulfilment of the order will not be possible and the order will be automatically cancelled.
    The customer will be notified by e-mail and must proceed to re-enter the order, checking product availability on the site.

     

    Presentation of products

    During the summer period (June-September) the purchase of chocolate-based bars or snacks is not recommended; these products are stored in YAMAMOTONUTRITION stores at controlled temperatures. however during the transport by the courier these products could go through phases of dissolution, YAMAMOTONUTRITION will not be responsible for the arrival at destination of non-intact or loose products.

     

    Purchase formality

    The customer can order only the products present on the Yamamoto electronic catalogue at the moment of the order forwarding and that are visible online at the address (URL) http://www.yamamotonutrition.com, as described in the informative cards. All prices displayed on the site Yamamoto Nutrition are VAT inclusive for private clients and italian resellers. All prices displayed on the site Yamamoto Nutrition are NOT VAT inclusive for european resellers. Yamamoto doesn't give any kind of warranty (express or implicit) about the accourancy, completency or trustiness of the information & services and in general of the content of the web site. The product's descriptions & images have just an orientative aim, and they can contain some unintentional mistakes. For a correct use of the products as well as of the product's information (such as function, dosages, content, warnings, efficienc, ect) you are recommended to consul an expert in sportive medicine and to read carefully the label. Eventual decisions, which should be taken on the base of the data present on this web site, are taken in total decisional autonomy and at the own customer's risk. What is reported on Yamamoto does NOT substitute in any way the medical consultancy and it doesn't expecially want to attribute the effects that a nutritional supplement (because it is called so) can't have on the customer.
    The correct reception of the order is confirmed by yamamotonutrition.com through a reply via e-mail, sent to the e-mail address given by the customer. The reply is generated in an automatic way by the system and it can't be considered as an acceptance of the order, but just as a confirmation of the receipt of the same. This confirmation mesage will report an "order code", that will have to be used during any further communication with Yamamoto. The message puts forward again the data inserted by the customer, who undertake to check the correctivness and to communicate straight away eventual corrections, according to the formalities described in this document. If received correctly, the order can be visualized by the customer on the web site of Yamamoto in the area "YOUR ORDERS". In case of misse dacceptance of the orders, Yamamoto will communicate it opportunely to the customer.

    Payment formality
    Yamamoto put at your disposal different ways of payment to come along to the exigencies of the customer: bank transfer in advance, paypal circuit (credit card on line), cash on delivery (CoD).

    In case of cancellation of an order (made with a Paypal) by the customer or missed acceptance by Yamamoto, it will be request at the same time by Yamamoto the cancellation of the transaction and the clearance of the involved amount. The clearance times, for some type of card, dipend exclusively from the bank system and they can arrive up to their natural expiry date (usually 24-25 days from the authorization time). Once the cancellation has been made, in any case Yamamoto can be considered responsible for eventual damages, direct or indirect, caused by the delay of the misses clearance of the involved amount by the bank system.

    The maximum amount, allowed when paying cash, is 900,00€. For payments with cheque it is necessary to get the authorisation of the Yamamoto administration. Therefore, it is important to inform Yamamoto before proceeding by paying CoD with a cheque.

     

    Delivery modality & costs

    Yamamoto Nutrition deals with orders coming from Europe. The delivery cost change according to the kind of customer & payment. In any case the delivery costs are calculated automatically and they are presents in the order summary. Concerning the invoice the information given by the customer will be proof of order. No changes in the invoice will be possible, after its amission, and it won't neither be possible to emit the invoice after the dispatch of the order to customers who won't have given, at the moment of the order, their VAT registration number and/or their tax code.

    Yamamoto Nutrition doesn't have any responsability in case of delay in the fulfilment of the order or in the delivery of the products that have been ordered. Expect indications given by our customer service, the delivery is meant on the road. Yamamoto is not responsible for damages or theafts caused during the transport of the goods. In case a package arrives and it is not intact (damaged ot with clear signs of manumission, it's important to let this be noticed by the courier that delivers the package & to sign the document of transport adding the wording "WITH RESERVE". This will allow to get covered in case of any anomaly will be found after opening the package (broken or missing parts). In this case the fact will have to be told via fax or e-mail to the main headquarter of the courier and, for knowledge, to us. It is possible to insure the transported goods on customer's request, through a specific form. The insurance expects an added cost of 6,00 € + 0,7% to the total value of goods.

    In case the customer will receive a product different from the one he ordered, Yamamoto will act to substitue it with the correct one. The customer will have to contact us straight away via e-mail, phone or fax, communicating the fact to us. Our collaborators will give you the necessary instruction to proceed with the substitution act and to give back the wrong goods. Delivery costs for the return & resend will be at Yamamoto charge.We are at your disposal in case the product you order is not available, proceeding with the crediting of the paid amount or sending you a product similar to the one you ordered. The goods will have to be re-delivered intact and selaed in their original package, presenting a good external package to avoid damages. In case the goods will present any sign and they would have been opened in its package, by cutting the sealing, the substitution proces will be vain.

     

    Free Products
    Add-ons in the order may vary depending on availability at the time of order completion. For free products there is no possibility to make a change, not even a change of size.

     

    Last minute
    Last Minute items are short-term products sold at an advantageous price. They are marked with the price in green and the expiry date in bold.
    In view of the short expiry date and the special price conditions of the product YAMAMOTONUTRITION reserves the right not to accept returns, exchanges or faults on these specific products.

     

    Extra EU

    Prices for non-EU countries are quoted exclusive of VAT.
    Any order placed on the site and delivered to non-EU countries may be subject to any taxes, customs duties or documentation that are imposed when the package is delivered.
    These costs are not to be considered included in the shipping costs incurred on YAMAMOTO.
    Duties, taxes and documentation related to the delivery of an item are, in fact, the responsibility of the customer.

    YAMAMOTO is not obliged to check customs duties, applicable taxes, any documentation required and cannot know in advance the amount or the documentation required during the handling by the customs of the destination country.

    We inform you, therefore, that by ordering on YAMAMOTO website, you are considered as the official importer and you are therefore obliged to respect all laws and rules of the country where you receive the goods. For further information you can refer to the consulate or embassy.
    Cross-border deliveries may be subject to an opening and inspection procedure by customs.

     

    Privacy
    The personal data requested when you are placing an order are collected & treated in a way that will satisfy the requirment of the customer & they won't in any case be given to 3rd person. Yamamoto guarantees to its customers the respect of the normative concerning personal data use, controlled by the privacy code included in the Law Decrete n° 196 of the 30 June 2003.

  • Privacy Policy

    Information on the processing of personal data pursuant to Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("General Data Protection Regulation") and the Personal Data Protection Code (Legislative Decree No. 196 of 30 June 2003)

    For IAF Network s.r.l. your privacy and the security of your personal data are very important, that is why we collect and manage your personal data with the utmost care and take specific measures to keep them safe. Below you will find the main information on how YAMAMOTONUTRITION processes your personal data in connection with your navigation of yamamotonutrition.com and use of the services offered. Please also read the "Cookie Policy" and the "General Terms and Conditions" of the yamamotonutrition.com website, which contain detailed information about the conditions of our services. Some services may be subject to specific legal terms, in which case we will provide you with the appropriate information from time to time.


    Who is the Owner?

    The following is the main information on the processing of your personal data carried out by IAF NETWORK SRL, administrative headquarters VIA FLERO 46 TORRE SUD 25125 BRESCIA ITALIA, P.IVA 02424060982 tel 030 7751464, in its capacity as Data Controller. For any clarification, question or need related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to our Customer Service info@yamamotonutrition.com, by calling 030 7751464 or by writing to the address of the YAMAMOTONUTRITION head office.
    What data do we process and why?

    The personal data that YAMAMOTONUTRITION processes are those you provide us when you place an order and purchase goods, and those we collect while you browse or use the services offered on yamamamotonutrition.com. YAMAMOTONUTRITION may therefore collect data about you such as personal data such as your first and last name, shipping and billing address, browsing data and your purchasing habits.
    Your personal data are processed for the following purposes

    • to conclude and execute the contract for the purchase of goods offered on yamamotonutrition.com
    • provide you with yamamotonutrition.com services such as newsletter subscription
    • allow you to register on the Site and use the services reserved for registered users
    • manage your requests forwarded to our Customer Service

    In the cases mentioned above, the processing of your personal data is legitimate as it is necessary to perform a contract with you or to provide you with the service you have specifically requested from us.
    We also conduct statistical surveys and analysis using aggregate data to understand how users interact with and use the Site, and to improve our offer and services.
    Only with your express consent, however, we process your personal data in order to

    • carry out commercial and promotional communication activities
    • customise the Site and commercial offers according to your interests
    Who will process your data?

    Your personal data is processed by duly trained staff of YAMAMOTONUTRITION as the data controller. For organisational and functional needs related to the provision of services on yamamotonutrition.com, your data may also be processed by partners chosen by YAMAMOTONUTRITION, for these purposes

    • payment processing: in case you choose to pay your order by paypal or credit card with Nexi circuit, your data could be sent to the relevant services to process the payment
    • transmission of delivery address to the couriers: your details (address and telephone number) will be passed on to the couriers (BRT or UPS) in order for them to deliver your order to your home

    These partners have been evaluated and chosen by YAMAMOTONUTRITION for their proven reliability and competence.

    How long do we keep your data?

    We keep your personal data for a limited period of time depending on the purpose for which it was collected, after which your personal data will be irreversibly deleted or otherwise anonymised. The retention period differs depending on the purpose of the processing

    • data collected during the purchase of goods on yamamotonutrition.com are processed until all administrative and accounting formalities are completed and then stored in accordance with local tax regulations (ten years)
    • data stored in the account (email, first and last name, shipping and billing addresses) are deleted after 10 years from the last interaction with the site (the interaction can be an order or a login to the site)
    • those used to send you our newsletters until you ask us to stop sending them.
    What are your rights?

    At any time, depending on the specific processing, you can: revoke your consent to the processing; find out what personal data we hold about you, where it came from and how it is used; request that it be updated, corrected or supplemented; and, in the cases provided for by the provisions in force, request that it be deleted, restricted or oppose its processing. If you wish, you can request to receive the personal data held by YAMAMOTONUTRITION concerning you in an electronically readable format and, where technically possible, we may transfer your data directly to a third party indicated by you.
     
    If you believe that your personal data has been processed unlawfully, you may lodge a complaint with one of the competent data protection supervisory authorities. In Italy, the complaint may be lodged with the Garante per la Protezione dei Dati Personali (http://www.garanteprivacy.it/).
     
    This privacy policy may be subject to changes and additions over time, we therefore invite you to periodically check its contents. Wherever possible, we will endeavour to inform you of changes in good time.

    Data controller

    The owner of the processing of data collected through this site is IAF NETWORK S.p.A., with registered office in Italy, administrative headquarters VIA FLERO 46 TORRE SUD 25125 BRESCIA ITALY, C.F. and P.IVA n. 02424060982, Cap. Soc. (hereinafter: "YAMAMOTONUTRITION"): it decides autonomously on the purposes and methods of processing, as well as on the security procedures to be applied to ensure the confidentiality, integrity and availability of data.
    Optional or compulsory nature of the provision of data

    The provision to YAMAMOTONUTRITION of your personal data that is requested in the various occasions of collection may be necessary for the pursuit of the purposes identified in the information notice, or optional.
    The compulsory or optional nature of the provision of data is specified each time - with reference to the individual information requested - at the time of the individual data collection, by appending an appropriate character (*) to the compulsory information.
    If you refuse to communicate the information marked as compulsory to YAMAMOTONUTRITION, it will be impossible for YAMAMOTONUTRITION to achieve the main purpose of the specific data collection: such a refusal might, for example, make it impossible for YAMAMOTONUTRITION to execute the product purchase contract on YAMAMOTONUTRITION.com or to provide the other services available on YAMAMOTONUTRITION.com (assistance services, sending of IAFNEWS).
    On the other hand, the provision to YAMAMOTONUTRITION of further data, other than those marked as essential, is optional and does not entail any consequence with regard to the pursuit of the main purpose of the collection (e.g. the use of the website and its services or the purchase of products, as the case may be).

    Some of these entities may also be located in non-EU countries and, in these cases, the transfer of your personal data to these countries is carried out in accordance with the guarantees provided by law.

    Your rights

    You always have the right to obtain from YAMAMOTONUTRITION confirmation of whether or not personal data concerning you is being processed, even if it is not yet registered, and its communication in an intelligible form.
    You also have the right to obtain information from YAMAMOTONUTRITION about the source of your personal data; the purposes and methods of the processing of your personal data; the logic applied to the processing, if the latter is carried out with the help of electronic means; the identification data concerning data controller and data processors; the names of the entities or categories of entity to whom or which the personal data may be communicated and who or which may get to know said data in their capacity, for example, as data processors. All this information is contained in this Privacy Policy.
    In addition, you always have the right to obtain from YAMAMOTONUTRITION:

    a) the updating, rectification, integration of your personal data;
    b) the cancellation, transformation into anonymous form or blocking of your personal data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;
    c) certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.

    You have, however, the right to object in whole or in part
    a) on legitimate grounds, to the processing of personal data concerning you, even though they are relevant to the purpose of the collection;
    b) to the processing of personal data concerning you for the purpose of sending advertising material or direct marketing or for carrying out market research or commercial communication.
    You may freely exercise your rights at any time by sending a written request to YAMAMOTONUTRITION - to the postal address or to the e-mail address info@yamamotonutrition.com -, to which we will reply promptly.
    To ensure that your personal data is always accurate, up-to-date, relevant and complete, please notify us - at info@yamamotonutrition.com - of any changes that have occurred.

    - Art. 130, para. 4, Legislative Decree 196/2003
    We would like to inform you that the personal data protection law allows YAMAMOTONUTRITION - without the need to obtain your express consent - to use your data for direct sales activities of products similar to those you have already purchased, provided that you do not refuse such use of the e-mail address provided.

    - Provision of the Garante of 19 June 2008 on simplifications of requirements with regard to processing for administrative and accounting purposes
    We also inform you that the Garante with its own provision has allowed YAMAMOTONUTRITION to use your postal address to send you - together with administrative and accounting documents - advertising relating to products similar to those you have already purchased, provided that you do not refuse such use of the postal address provided.

    The above is the minimum information that YAMAMOTONUTRITION is obliged to provide you with: if you wish to know more about YAMAMOTONUTRITION's processing of your personal data, please read this Privacy Policy in its entirety.

    Our Privacy Policy at a glance

    The principles on which our privacy policy is based are as follows:

    1. to process the data exclusively for the purposes and in the manner described in the notice presented at the time of their collection;
    2. use the data for purposes other than those for which the data were specifically released only where there is the express consent of the user
    3. make the data available to third party companies only for purposes instrumental to the provision of the requested service and within the scope of an appointment as data controller; not communicate the data, assign or transfer them to third parties for processing by the latter without the users having been informed in advance and having granted their consent
    4. to respond to requests for cancellation, modification, integration of the data provided, opposition to the processing of data for the purpose of sending commercial and advertising information
    5. ensure correct and lawful data management, safeguarding users' privacy, and apply appropriate security measures to protect the confidentiality, integrity and availability of the data provided.

    Cookies

    For full information on the use of cookies on yamamotonutrition, see our cookie policy: /ita/service-customers-cookie-policy

    Our site uses automatic data collection systems that are not directly issued by the user, such as cookies. A cookie is a device that is transmitted to the user's hard disk; it does not contain any comprehensible information but allows us to associate the user with personal information that he or she has provided on the site. Cookies are placed on our server and no one can access the information contained on it.

    Only YAMAMOTONUTRITION processes the information collected through cookies and only in an anonymous and aggregate form to optimize its services and its site in relation to the specific needs and preferences of its users.
    Your Internet browser allows you to delete cookies after each session. The Internet browser contains instructions on how to carry out these deletion procedures. Consult it.

    The acceptance of automatic data collection procedures and the use of cookies are necessary for the use of the site and its services, including the purchase of products. If you have activated the cookies cancellation procedure, YAMAMOTONUTRITION cannot guarantee that you will be able to view certain web pages completely or that certain services will be provided, such as for example the storage and display within the web pages of the products you have chosen during the online purchasing process.

    Applicable law

    This Privacy Policy is governed by Italian law and in particular by the Personal Data Protection Code (Legislative Decree no. 196 of 30 June 2003) and EU Reg. 2016/679 (GDPR), which govern the processing of personal data - including data held abroad - carried out by anyone who is resident or based in Italy.
    The Code ensures that the processing of personal data is carried out with respect for the fundamental rights and freedoms, as well as the dignity of the data subject, with particular reference to confidentiality, personal identity and the right to protection of personal data.

    Changes and updates to YAMAMOTONUTRITION's Privacy Policy

    YAMAMOTONUTRITION may amend or simply update all or part of the site's Privacy Policy, including when amendments are made to legal provisions or regulations that govern this matter and protect your rights. Changes and updates to the Privacy Policy will be notified to users on the Home Page as soon as they are adopted and will be binding as soon as they are published on the website. We therefore ask you to regularly access this section to check the publication of the most recent and updated Privacy Policy.

  • Cookie Policy